Terms of purchase and use for digital courses

These terms apply when an individual or business buys a digital course from the seller identified at checkout, in the order confirmation and in the seller details at the beginning of this document. The course page, order summary and these terms together form the agreement.

If checkout identifies an external Merchant of Record as the legal seller, that party handles payment, tax calculation, receipt and refunds as stated at checkout. The course provider remains responsible for course content and access to the extent set out in the agreement.

A consumer is an individual acting mainly outside a trade or profession. A business customer purchases for business purposes. The customer must select the correct status and provide accurate billing, country and tax information.

The customer must be at least 18 years old or have express permission from a legal guardian. Anyone buying for a business confirms that they are authorised to bind that business.

The course page states the title, level, language, approximate duration, content, price and any special conditions. The course is self-paced and does not include personal advice unless expressly stated.

The customer needs internet access, a current browser, a valid email address and, for some exercises, an account with a third-party AI or automation provider. Third-party charges are included only when expressly stated before purchase.

Before payment, checkout displays the course, customer type, billing country, price, taxes, currency, access period and any extras. The customer can correct information before submitting the order.

The contract is formed when payment is approved and an order confirmation is issued. The order button must clearly state that the order creates an obligation to pay. In case of a technical error or obviously incorrect price, the seller may cancel the order and refund any amount paid.

Consumers see the final price including applicable VAT or similar consumption tax before purchase. Business prices may be shown excluding VAT if clearly labelled; the total amount is always shown before the order is confirmed.

Swedish purchases of these commercial education services are normally subject to 25% Swedish VAT. For electronic services sold to consumers in other EU countries, VAT in the customer's country may apply. Such VAT may be reported through the OSS scheme or handled by a Merchant of Record.

For EU business customers outside Sweden, reverse charge may apply when a valid VAT number is verified and all other conditions are met. If the number cannot be verified, checkout may treat the order as a consumer purchase or charge the applicable tax.

For sales outside the EU, Swedish VAT is generally not charged on the service, but local tax may apply. The seller or Merchant of Record collects and remits local tax where legally required. The customer is responsible for self-assessed tax or reverse charge only where applicable law expressly places that duty on the customer.

Payment is made using the methods and currency shown at checkout. Card and payment data are handled by the payment provider under its own terms and privacy notice.

After payment is confirmed, a receipt and contract confirmation are sent to the email address provided. If the customer chooses immediate access and provides the required consent, access normally opens immediately.

Standard access lasts 12 months from the purchase date and does not renew automatically. A longer period stated on the course page prevails. The exact end date must appear in the confirmation and customer account.

Consumers normally have a 14-day right of withdrawal for distance purchases. Any longer or stronger mandatory protection in the customer's country takes precedence over these terms.

For digital content delivered immediately, the right of withdrawal may end once supply begins if, before purchase, the consumer expressly consents to immediate delivery, acknowledges that the right of withdrawal will be lost and receives confirmation on a durable medium.

Checkout must offer two clear choices: (A) immediate access with express consent and acknowledgement that the right of withdrawal is lost when supply starts, or (B) access after the withdrawal period with the right retained. Neither choice may be pre-selected.

While the right remains, the consumer may use the accessible online withdrawal function or send a clear notice to the support address. Receipt is confirmed promptly on a durable medium. A valid withdrawal results in access being disabled and a refund under applicable law, normally to the original payment method.

The customer should contact support promptly, describing the issue, course, order number and troubleshooting already attempted. The seller may first restore access or remedy the issue within a reasonable time.

If a material defect cannot be remedied, the customer may be entitled to a price reduction, proportionate refund or termination under mandatory law. Any voluntary refund promise on the course page applies in addition to statutory rights.

Refunds are made to the original payment method unless otherwise required or expressly agreed. Payment or currency conversion fees chosen by the customer are refunded only when required by law.

Business customers do not have a statutory consumer right of withdrawal. Unless the course page states otherwise, an activated business purchase cannot therefore be cancelled, but the business may report defects and request a remedy under the agreement and applicable law.

The business is responsible for correct legal name, billing address and VAT number. The licence covers the named participant unless a team or enterprise licence has expressly been purchased.

The purchase grants a personal, limited, non-exclusive and non-transferable right to use the course during the access period. Accounts, logins, videos, texts, templates, tests and downloads may not be shared, resold, published, scraped or used to train a model without written permission.

The customer may use their own work product created in exercises, but remains responsible for rights and legality in any material uploaded to external AI services.

Courses may describe or link to services such as ChatGPT, Claude, Make, n8n, Zapier and others. Those providers are independent third parties. Their features, prices, availability and terms may change beyond the seller's control.

Customers must not enter personal data, trade secrets or sensitive material into third-party tools without a legal basis, required agreements and organisational approval. Course material is educational and is not legal, financial, medical or other regulated advice.

Planned maintenance and short interruptions may occur. For a longer outage attributable to the seller, access will be reasonably extended or another lawful remedy offered.

The seller may update content for accuracy, security and teaching quality without materially reducing the course's main value. Access may be temporarily restricted for suspected account sharing, security incidents, illegal use or material breach. Where reasonable, the customer will be given an opportunity to explain.

Personal data are processed to administer orders, payment, tax, course access, support, fraud prevention and legal duties. More information must be provided in a separate privacy notice.

Newsletters are optional and require a separate, freely given consent. Purchase must not be conditional on marketing consent. The customer can unsubscribe at any time without affecting course access.

Results depend on the customer's circumstances, tools and implementation; no specific business outcome or saving is guaranteed. The seller is not responsible for decisions, outages or changes by third-party services.

Nothing excludes liability that cannot legally be excluded. For business customers, to the extent permitted by law, aggregate liability is limited to the amount paid for the affected course and excludes indirect loss and loss of profit.

A party is not liable for delay caused by an unforeseeable event outside reasonable control, but must mitigate the consequences and notify the other party.

The version accepted at purchase governs the order. Necessary security, technical or legal changes may be notified during the access period but may not unfairly reduce rights already purchased.

Swedish law applies, but a consumer retains mandatory protection under the law of their home country. Swedish consumers may refer qualifying disputes to the Swedish National Board for Consumer Disputes (ARN). The parties should first attempt to resolve any dispute in writing.

The language selected at purchase governs. If translations differ, the Swedish version prevails only to the extent permitted by mandatory consumer law.

Questions about orders, access, complaints or withdrawal should be sent to the support address shown at checkout and in the order confirmation. Include name, email, order number and course.

Terms version 1.0, published 17 September 2026. The seller's full legal name, registration number, address and contact details must be completed before publication.

To: [seller name and email address]

I hereby give notice that I withdraw from the contract for the following digital course: ____________________. Ordered on: __________. Order number: __________. Name: ____________________. Email: ____________________. Date: __________.