Small companiesAdvanced · 45–60 min

Practical AI assistants for small businesses – from customer enquiry to controlled workflow

Practical AI Agents for Small Companies – From Customer Question to Controlled Workflow

Build a shared AI assistant, run a controlled pilot and decide whether the solution is worth scaling.

Small businesses with approximately 2–50 employees · 45–60 minutes

About the course

The course shows how small businesses can start with a simple pilot in customer service, sales, marketing, onboarding, procedures or reporting. You build on existing working methods and use as few new tools as possible.

You create a prototype with clear sources, permissions, human review and responsibility for updates. A simple value calculation and predefined criteria help the business decide whether the pilot should continue, be revised or end.

This course is for you if you

  • want to move from an idea to a shared pilot
  • need control over licences, permissions and maintenance
  • want to make investment decisions based on real test results

After the course you can

  • choose a suitable business pilot
  • build a shared prototype
  • test quality and usability
  • assign responsibilities
  • assess total cost and scaling criteria

You leave with

  • a pilot card
  • shareable instructions
  • a test log
  • a value calculation
  • a scaling decision criterion

What you will be able to do

  • Choose a suitable company pilot
  • Build a shared prototype without code
  • Test quality, sources and usability
  • Assign ownership and control points
  • Assess cost and criteria for scaling

Course content

  1. 1From idea to assistant1 lessons
  2. 2Popular assistants1 lessons
  3. 3Choose the use case1 lessons
  4. 4Build the agent card1 lessons
  5. 5Build in ChatGPT or Claude1 lessons
  6. 6Test and compare1 lessons
  7. 7Economics1 lessons
  8. 8Maintain and decide1 lessons
  9. 9Knowledge test and plan1 lessons

2 000 kr

incl. VAT · 12 months of access · updates included

Buy the course and take it right here. One purchase gives you access in Swedish, English and Spanish.

Buy the courseTry the free mini course firstSwedish version of this course